Shipping & Returns
Fast shipping. Easy returns.
Everything you need to know about delivery times, shipping costs, and how to start a return with Shoeshine.
Shipping at a glance
Delivery details, simplified
Shipping & returns FAQs
Quick answers to the most common questions. If you still need help, reach out via our Contact page.
How much does shipping cost?
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Do you ship internationally?
At this time, we primarily ship within the United States. If international shipping becomes available, you’ll see it as an option at checkout.
Can I change or cancel my order?
If your order hasn’t shipped yet, we’ll do our best to help. Contact us as soon as possible with your order number.
What is your return window?
Returns are accepted within 30 days of delivery for eligible items in new, unworn condition with original packaging.
How do I start a return or exchange?
Visit our Contact page and include your order number, the item(s) you’d like to return, and the reason. We’ll reply with next steps.
When will I receive my refund?
Once your return is received and inspected, refunds are typically issued to the original payment method within 5–10 business days.